Venues connect the Mixhalo server to their sound mixer or PA system. Mixhalo then encrypts and sends the audio data to a listener's device via our network.
Tap the 'Connect to Mixhalo' button in the app.
Tap the channel to start playing audio.
Tap the channel you want to listen to.
Yes, preferably wired.
We do support wireless/Bluetooth headphones however the audio may be slightly out of sync.
Whatever is comfortable to you.
You can absolutely take photos while connected and listening to Mixhalo. If you switch to video however, the audio will turn off even though you remain connected to Mixhalo.
We're flattered you love the Mixhalo experience! But we also value our artists and partners by protecting their content. The Mixhalo app will stop playing if there's an attempt to record proprietary audio or video.
Mixhalo uses your microphone to ensure that the audio is in sync and delivered in real time.
You may be out-of-range. Try moving closer to the audio source. Also, try exiting all background apps. For iOS, ensure that you've turned off AirDrop.
Are you using wireless/bluetooth headphones? This can cause latency issues. Also, ensure your mic permissions are enabled. Then, try pausing and playing the app again.
Try disconnecting from the Mixhalo network if you are connected and restart the app.
We've found that accepting both the 'Network suggestion from the Mixhalo app' and the 'Trust the Mixhalo network' prompts greatly increases your connectivity.
In iOS, ensure that you've accepted local network permissions.
Mixhalo enables live event organizers to give audiences exactly what they came for, by delivering high-quality, real-time audio directly to attendees’ own phones and headphones. Whether it’s a concert, a sporting event, a political speech or a conference, Mixhalo-powered events give every seat access to a better, more immersive audio experience.
Any event with live audio that has partnered with Mixhalo. e.g. Festivals, concerts, sports events, conferences and public events.
Yes! We'd love to talk to you, you can apply here.
You can reach us at firstname.lastname@example.org.
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